Legal process outsourcing companies in the Philippines are really making a name for themselves worldwide. They do a whole bunch of stuff for law firms and corporate legal departments, such as legal research, litigation Support, Document Review, Contract Review, Paralegal Services, and many more.
Their ability to deliver high-quality services efficiently and cost-effectively has positioned them as key players in the global legal outsourcing market.
For any business tackling legal complexities, it’s important to know these big players to run things smoothly and save some cash.
Join us as we explore our lineup of the top 10 LPO Companies in the Philippines. We will check their services, strengths, and why they are considered leaders in this industry.
Keep reading!
Top 10 Legal Process Outsourcing Companies in the Philippines
Below, we highlight the top 10 LPO companies in the Philippines that have consistently delivered exceptional service and have gained a reputation for excellence in the industry.
1. Emapta Global
Emapta Global is an Australian-owned and managed knowledge-based staffing platform. With over 13 years of dedicated service, Emapta Global stands out as a top legal process outsourcing company in the Philippines. Boasting a team of 7,400+ skilled professionals, they are ISO Certified and known for providing only the best talent.
| Key Services | Strengths |
| Legal Transcriptionist | Strong focus on client engagement |
| Legal Records Manager | High-quality talent pool |
| Junior Associate | Customized legal solutions |
| Legal Consultant | Cost-effective services |
| Legal Assistant | |
| Lawyer | |
| Case Manager | |
| Strategic Legal Planner | |
| Law Firm Administrator | |
| Senior Associate | |
| Paralegal | |
| Liaison Officer | |
| Legal Secretary | |
| Compliance Officer Legal |
Rating: 4.7
Headquarter: Mandaluyong, Philippines
2. Remote Coworker
Remote CoWorker, founded by Gidon Levy in 2013, has evolved into a prominent consulting firm providing virtual assistance services. Over the years, the company has expanded its offerings to include tech support, data entry, and customer service solutions. Being PCI-DSS Verified, they have successfully served different legal clients across multiple industries.
| Key Services | Strength |
| Paralegal | Innovative technology |
| Legal Secretary | Skilled professionals |
| Lawyer (Corporate, CPA, General Practitioner) | Transparent project management |
| Legal Assistant | |
| Liaison Officer | |
| Case Management Assistance | |
| Legal Transcriptionist |
Rating: 4.7
Headquarter: Florida, USA.
Price: $25 / hr
3. Bigoutsource
Big Outsource, headquartered in San Pablo, Laguna, Philippines, has been a prominent player in the global outsourcing market since its establishment in 2007. It stands out for its PCI DSS compliance, which showcases its commitment to safeguarding sensitive information with the utmost care and diligence
| Key Services | Strength |
| Legal Transcription | Comprehensive legal support |
| Claims Processing | Quick turnaround times |
| Data Entry & Processing | Proactive problem-solving |
Rating: 5.0
Headquarter: San Pablo City, Laguna, Philippines
Price: < $25 / hr
4. Outsource.com
Outsourced, an ISO-accredited legal staffing provider established in 2012, has solidified its position as a leading player in the legal process outsourcing industry in the Philippines. Specializing in professional services, Outsourced offers dedicated legal staff equipped to handle a diverse array of legal processes efficiently and effectively.
| Strength | Key Services |
| Wide range of services | Legal Transcriptionist |
| High accuracy and efficiency | Paralegal |
| Professionalism in execution | Legal Intake Staff |
| General Practice Corporate Lawyer | |
| Legal Assistant | |
| Liaison Officer |
Rating: 5.0
Headquarter: Quezon City, Philippines
Price: < $25 / hr
5. SOURCEFIT
Sourcefit is a business process outsourcing (BPO) company with a strong presence in the Philippines and the Dominican Republic. Their unique selling point lies in their ISO Certification (ISO 9001:2008), underscoring their unwavering dedication to maintaining quality standards and operational excellence.
| Key Services | Strengths |
| Document Coder | Streamlined operations |
| Legal Secretary | Customized solutions |
| Document Reviewer | Commitment to continuous improvement |
| Document Processing Specialist | Cost-effective solutions |
| Legal Administrator | Advanced technological infrastructure |
| Legal Administrative Assistant | Focus on SMEs |
| Legal Researcher | |
| Litigation Support Specialist | |
| Case Manager | |
| Contract Administrator | |
| Compliance Specialist | |
| Patent/Intellectual Property Specialist | |
| Paralegal |
Rating: 5.0
Headquarter: Quezon City, Philippines
Price: < $25 / hr
6. Eastvantage
Eastvantage is a privately-held business solutions company with Euro-Filipino roots that was conceived informally on a Philippine beach. Their selection as a top LPO provider is influenced by their strong compliance standards, including being ISO 27001 Certified, and PCI DSS Compliant.
| Strength | Key Services |
| Global Reach and Diverse Solutions | litigation |
| Innovation and Adaptability | regulatory compliance |
| Quality Work Relationships | Contract Management |
| Recognition and Awards | Legal Research |
| Operational Excellence | Compliance Support |
| Cost-Effective Solutions | Document Review |
| Administrative Tasks |
Rating: 4.5
Headquarter: Taguig City, Philippines
7. Connext
Connext Global Solutions has 10 years of experience delivering exceptional Legal Process Outsourcing services in the Philippines, solidifying its reputation as a trusted partner for diverse legal needs. It also has SOC 2 certification, reflecting its commitment to maintaining stringent data security protocols and upholding industry best practices.
| Key Services | Strength |
| Legal research and analysis services | Customized Staffing Solutions |
| legal document drafting, | Quality Assurance |
| compliance monitoring. | Efficiency and Cost-Effectiveness |
| Specialized Expertise | |
| Client-Centric Approach | |
| Innovative Solutions |
Rating: 5.0
Headquarter: Angeles City, Central Luzon, Philippines.
Price: < $25 / hr
8. Flatworld Solutions
Flatworld Solutions has over 16 years of experience serving clients across various industries, including legal services. They have ISO/IEC 27001:2022 Certification and offer a wide range of LPO services, such as contract review, due diligence, legal research, and more.
| Key Services | Strength |
| Law Office Management Services | highly qualified lawyers & paralegals |
| Legal Document Drafting Service | In tune with recent developments in the international legal market |
| Litigation Support Services | Capable of Completing huge LPO assignments within short deadlines |
| Legal Research Services | Non-Disclosure Agreements to ensure the security of legal data |
| Paralegal Support Services |
Rating: 4.7
Headquarter: Bengaluru, India
Price: < $25 / hr
9. KDCI Outsourcing
KDCI Outsourcing, also known as Key Discovery Consulting Inc., is a full-service outsourcing company that provides tailor-made solutions for legal support services. KDCI Outsourcing’s success as a leading LPO in the Philippines stems from its dynamic approach to client partnerships, emphasizing flexibility and customization to meet diverse business needs.
| Key Services | Strength |
| Legal Assistant (Paralegal) | Customized advisory |
| Legal Researcher | Expert staffing |
| Contract Manager | Seamless induction |
| Legal Transcriptionist | End-to-end Solutions |
| Legal Secretary | |
| Patent Analyst | |
| Compliance Officer | |
| Legal Consultant | |
| Document Reviewer | |
| Intellectual Property Specialist |
Headquarter: 2011 Manila, Philippines
Price: $25 – $49 / hr
10. Infosys BPM
Infosys BPM is a global leader in business process management services, including legal process outsourcing. With over 45 delivery centers worldwide, they provide end-to-end solutions for legal operations, leveraging advanced technologies and automation to improve efficiency and accuracy.
| Key Services | Strength |
| Contract Drafting & Review Management | Experience and Expertise |
| Asset Management | Technology Advancements |
| Corporate Due Diligence | Specialized Services |
| Electronic Discovery | Scalability and Adaptability |
| Record Management | Cost-Effective Solutions |
| Litigation Support Service | |
| Compliance and Regulatory Services | |
| Patent and Other IPR Support |
Headquarter: 2002 Bengaluru, India
Price: $25 – $49 / hr
Alternative Legal Process Outsourcing Company ( Expert Legal Outsourcing )
Expert Legal Outsourcing, a sister company of ASL BPO, excels in optimizing legal operations through tailored virtual assistant services. Their expertise lies in enhancing productivity, refining processes, and elevating the standard of legal services. If you seek to optimize expenses and redefine success within your legal realm, partnering with Expert Legal Outsourcing could be a strategic move towards greater efficiency and excellence in legal practice.
- Virtual Attorney
- Virtual Paralegal
- Virtual Legal Assistant
- Virtual Clerk For Legal Practice
- Back Office Management For Law Firms
- Legal Billing Services
- Legal Research
- Case Development Services
- Drafting Contracts
The Rising Significance of LPO in the Legal Industry
Legal Process Outsourcing (LPO) has been on the rise lately, and there are some clear reasons why.
One major factor is that law firms and companies are seeking affordable ways to make their work smoother, sparking a surge in the LPO industry.
What’s also remarkable is that the way legal services are outsourced globally is changing, too. It’s not just happening in the usual spots like the U.S.; it’s spreading worldwide, opening up a whole new world of services LPO providers offer.
Let’s take a look at some numbers that show why LPO is on the rise:
- Back in 2020, the LPO market was worth over $8 billion. That’s a pretty big deal for the industry!
- Analysts predict that the legal process outsourcing market could reach a valuation of $35.9 billion by 2025. No doubt, the field is growing.
- According to an analysis by Grand View Research, the global legal process outsourcing industry is projected to increase significantly from its value of USD 17.45 billion in 2023 to reach USD 117.89 billion by 2030. This growth represents a compound annual growth rate (CAGR) of 31.4%, expected between 2023 and 2030.
Why is Philippine a Preferable LPO Destination?
With a vast pool of highly skilled legal professionals, cost-effective services, and a strong command of the English language, the country offers numerous advantages for businesses looking to ease their legal operations. Here are some of the key benefits of outsourcing legal processes to the Philippines:
Cost-Effectiveness
The allure of financial savings cannot be overstated when discussing outsourcing legal processes to the Philippines. Given the country’s lower cost of living compared to the US and Europe, the economic benefits are substantial. Law firms and corporate legal departments can achieve a remarkable reduction in operational costs without compromising on quality.
Access to Talent
The legal scene in the Philippines is buzzing with talent! These legal experts aren’t just skilled; they also offer a cool mix of Eastern and Western legal flavors, giving them a fresh take on things. It’s exciting to see such a blend of perspectives at work!
Efficiency and Scalability
Outsourcing to the Philippines doesn’t just add numbers to your team; it equips you with agility. The flexibility to scale legal operations up or down without the traditional constraints of hiring, training, and maintaining an in-house team is a game-changer.
This scalability ensures that law firms and legal departments can adapt swiftly to fluctuating demand, market changes, and client needs.
Agility in Service Delivery
Agility in service delivery is not just an advantage; it’s a necessity. Outsourcing legal services to the Philippines offers a streamlined, cost-efficient model that makes rapid adaptability possible. Law firms can redistribute various tasks, from document review to complex legal research, ensuring that services are delivered efficiently, effectively, and without delay.
Specialized Expertise
The Philippines has carved a niche in providing specialized legal outsourcing services, particularly adept at supporting the U.S. market. This specialization is a cumulative result of years of experience, a deep understanding of U.S. legal processes, and continuous training. Law firms benefit from this deep reservoir of knowledge, gaining access to specialized expertise that might be scarce or significantly more expensive domestically.
Time- Saving
Perhaps one of the most compelling arguments for outsourcing legal processes is the gift of time. By delegating time-intensive tasks such as legal research, document review, and contract management to external experts, legal professionals can refocus their energies on high-value tasks.
Time zone advantage
Another often overlooked benefit of outsourcing legal processes to the Philippines is the time zone advantage. With a 12-hour time difference from the East Coast of the United States, law firms and legal departments can maximize their productivity by leveraging a round-the-clock workflow.
Tasks can be delegated at the end of one workday and completed when employees in the U.S. are starting their day, creating a seamless workflow and accelerating project delivery.
Focus on core competencies.
Outsourcing legal processes to the Philippines allows law firms and corporate legal departments to focus on their core competencies and strengths. By delegating routine tasks, they can allocate more time and resources towards strategic initiatives, client relationships, and honing their legal expertise.
Services Offered by Legal Process Outsourcing Companies in the Philippines
Legal Process Outsourcing (LPO) companies in the Philippines provide a comprehensive range of services tailored to meet the diverse needs of law firms and corporate legal departments. Below is an overview of some of the key services offered by LPO providers in the Philippines.
Legal Research
One key service provided by legal process outsourcing companies is conducting thorough legal research. This involves sifting through mountains of case law, statutes, legal journals, and other resources to find the precious nuggets of information that could make or break a case.
Document Review and Analysis
Another essential service offered is document review and analysis. When you entrust your document review needs to these skilled experts, you ensure that every detail of your legal documents is scrutinized with precision and efficiency.
Case Management Support
They handle document preparation, court appearance scheduling, file organization, and client updates. This partnership streamlines workflow, boosts efficiency and allows companies to focus on top-tier legal services.
Contract Drafting and Review
Philippines LPOs excel at contract drafting and review. They handle everything from crafting brand-new agreements to carefully inspecting existing contracts with precision and expertise.
Case Management
Managing a legal case involves keeping track of countless details and deadlines, a task that can easily become overwhelming. LPO companies in the Philippines offer case management services that help ensure everything runs smoothly.
Data Entry and Processing
Legal processes involve a large amount of data entry and processing work that can be time-consuming and prone to errors if not handled properly. LPOs take on these tasks, allowing legal professionals to focus on their core responsibilities.
Document Review and Analysis
One essential service the Philippines offers is document review and analysis. When you entrust your document review needs to these skilled experts, you ensure every detail of your legal documents is scrutinized with precision and efficiency.
Legal Coding
Legal coding services offered by LPO firms involve tagging and indexing documents, It would help your legal team to find the information when they need it.
Intellectual Property (IP) Services
Protecting intellectual property is vital for businesses. LPO providers offer a range of IP services, including patent drafting, trademark registration, IP portfolio management, and IP litigation support.
Litigation Support
Litigation can be a complex and resource-intensive process. LPO providers offer comprehensive litigation support services, such as case management, evidence collection, deposition summaries, and trial preparation.
Considerations for Prospective LPO Partners
Choosing the right Legal Process Outsourcing (LPO) partner is critical for any law firm or corporation. With an array of service providers in the market, each offering distinct strengths and specialties, it’s essential to assess certain key factors to ensure alignment with your firm’s needs and objectives. The following considerations will guide you through the vital aspects to evaluate, helping you make an informed and strategic choice when selecting an LPO partner.
Range of Services Offered
First and foremost, consider the range of services an LPO company offers. Legal needs can vary widely, from basic tasks to specialized requirements.
Whether you need help with document review, contract management, legal research, or intellectual property services, make sure the LPO company offers a wide range of services that match your needs.
Pricing and Cost Structure
Money talks, and in the world of legal services, it speaks volumes. Transparency in pricing is absolutely crucial, so is to Understand and align the pricing structure with your budget.
Research the pricing model of your prospective LPO partner. After all, one of the main reasons to opt for LPO is to optimize your legal spending without compromising on quality.
Quality and Accuracy of Work
In legal matters, there’s no room for error. The quality and accuracy of the work delivered by your LPO partner should be nothing short of impeccable.
Don’t shy away from requesting detailed information on their quality control processes, certifications, and any other measures they employ to ensure the deliverables are accurate and error-free.
Level of Customer Service and Support
Think about facing a legal problem only to deal with customer service that doesn’t respond promptly. It’s frustrating, right? The level of customer service and support offered by an LPO company is a critical factor in determining the success of your partnership.
Evaluate how they handle client interactions, address queries, and whether they offer ongoing support. Choose a company that’s proactive and focuses on client satisfaction. It will make the legal process smoother and less daunting.
Security and Confidentiality Measures
Confidentiality in legal matters isn’t just a courtesy; it’s a requirement. The sensitivity of legal data demands stringent security protocols. Inquire about the LPO company’s approach to data security, any compliance certifications they possess, and the confidentiality agreements they have in place.
History of Outsourced Legal Process Companies in the Philippines
The Philippines’ Legal Process Outsourcing (LPO) industry emerged in the early 2000s. Building on the country’s success in other outsourcing sectors, like call centers and IT, the LPO sector quickly gained traction.
At first, the focus was on offering simple legal services to companies from countries like the USA, UK, Australia, and Canada. Over time, the services expanded to include more valuable legal services like document review, legal research, managing contracts, intellectual property services, compliance, etc.
Government support has been crucial in helping this industry grow with favorable policies, tax benefits, and great tech infrastructure. Now, the industry is growing at about 10% each year, showing how well it can adapt and succeed in a fast-changing world market.
Common Myths Surrounding Outsourcing Legal Processes in the Philippines
One common myth is that the quality of work might not be up to par compared to the US and Europe. In reality, the Philippines boasts a vast pool of highly skilled legal professionals proficient in English and well-versed in international laws and regulations.
Another misconception revolves around the idea that outsourcing legal tasks to the Philippines carries risks. However, rest assured, outsourcing legal processes to the Philippines is a secure and reliable choice. Legal outsourcing companies in the Philippines prioritize confidentiality by implementing robust security measures to safeguard client information.
Industry Trends in Legal Process Outsourcing in the Philippines
The legal process outsourcing (LPO) industry in the Philippines is continually evolving to meet the dynamic needs of the global legal market. As more law firms and corporate legal departments seek cost-efficient and high-quality solutions, several key trends have emerged. Understanding these trends is crucial for law firms and corporations looking to leverage the benefits of outsourcing in the Philippines.
Adoption of technology and automation
One key trend revolutionizing the LPO industry is the widespread adoption of technology and automation. From document management systems to AI tools for contract analysis, LPO firms in the Philippines are embracing digital solutions to streamline operations and deliver efficient services.
Increasing demand for specialized legal services
There is a noticeable surge in the demand for specialized legal services within the LPO sector. Clients are seeking providers with niche expertise in areas like intellectual property law, compliance, and data privacy, driving the growth of specialized LPO offerings.
Impact of Global Events on the LPO Industry
Global events, such as regulatory changes and economic shifts, significantly impact the LPO industry in the Philippines. The ability of LPO companies to adapt to these external factors and provide agile solutions to clients is crucial for maintaining competitiveness in the global market.
Focus on Data Security and Confidentiality
Data security and confidentiality have become a serious concern in the LPO industry, given the sensitive nature of legal documents and client information. Philippine LPO firms are investing heavily in robust security measures, including strict compliance with international data protection standards.
Talent Development and Retention
Another notable trend is the focus on talent development and retention. The complexity of modern legal tasks requires highly skilled professionals who are well-versed in various legal domains. LPO firms in the Philippines are investing in continuous training programs, professional development opportunities, and competitive compensation packages to attract and retain top talent.
Conclusion
Bottom line? Legal process outsourcing companies in the Philippines are like having your own super-efficient, cost-saving squad in the legal world. Partnering with the best of the best in Philippine LPO services means smoother operations, smart savings, and expert legal assistance at your fingertips. It’s all about joining forces with these top LPO pros to take your firm to the next level and navigate the legal landscape like a boss!
FAQS
What security measures do top LPO companies in the Philippines have in place to protect client confidentiality?
Leading LPO companies implement stringent data security protocols, secure network infrastructure, confidentiality agreements, restricted access controls, encryption methods, and regular security audits to safeguard client data.
What sets the top legal process outsourcing companies in the Philippines apart from their competitors?
Differentiating factors may include industry specialization, value-added services, innovative solutions, personalized client approach, flexibility in customization, responsiveness, and a track record of successful partnerships.
Can LPO services in the Philippines handle specialized legal tasks or projects requiring domain expertise?
Yes, top LPO companies in the Philippines often have teams with niche expertise in various legal domains like intellectual property, corporate law, immigration, real estate, and more, ensuring proficient handling of specialized tasks.
What is the typical process for initiating a partnership with a legal process outsourcing company in the Philippines?
The process generally involves initial consultation, outlining requirements, signing contracts, setting up communication channels, onboarding procedures, defining deliverables, regular updates, feedback mechanisms, and performance evaluations to ensure a successful partnership.
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